Privacy Policy
Effective Date: 13-08-2025
Website: www.ironstor.co.uk
Company Name: Rackline (T/A IronStor)
Contact Email: info@ironstor.co.uk
1. Introduction
Rackline (T/A IronStor) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us, in line with UK GDPR and the Data Protection Act 2018.
2. Data We Collect
We may collect:
- Personal details: name, billing/delivery address, email, phone number.
- Payment information: processed securely via third-party providers (we do not store card details).
- Account details: username, password (encrypted).
- Order history.
- Technical data: IP address, browser type, cookies.
3. How We Use Your Data
We use your data to:
- Process and deliver your orders.
- Manage your account.
- Communicate with you about orders, updates, and promotions (with consent).
- Improve our website and services.
- Meet legal obligations (e.g., tax records).
4. Legal Bases for Processing
We process your personal data under:
- Contract – to fulfil your order.
- Legal obligation – to comply with laws.
- Consent – for marketing communications.
- Legitimate interest – fraud prevention, website security.
5. Sharing Your Data
We may share your data with:
- Payment processors.
- Delivery/courier companies.
- IT and website hosting providers.
- Regulators or law enforcement (where required by law).
We never sell your data.
6. Data Retention
We keep your data only as long as necessary:
- Orders: 6 years (for accounting/legal purposes).
- Marketing consent: until withdrawn.
7. Your Rights
You have the right to:
- Access your data.
- Rectify inaccurate data.
- Request erasure (“right to be forgotten”).
- Restrict processing.
- Object to processing.
- Data portability.
Contact us at info@ironstor.co.uk to exercise your rights.
8. Security
We use secure servers, encryption, and access controls to protect your data.
9. Cookies
See our Cookie Policy for details on how we use cookies.